Privacy Policy

 

PURPOSE OF THIS NOTICE

This notice describes how we collect and use personal data about you, in accordance with the General Data Protection Regulation (GDPR), the data protection act 2018 and any other national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK (‘Data Protection Legislation’). Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

ABOUT US

Berrygate Hill Nurseries Ltd (Reg No. 00465053), which includes Premier Plant Producers Ltd (Reg No. 01258280) and East End Nurseries Ltd (Reg No. 01054835), provides commercial young plant propagation and fresh strawberries from our registered office, Berrygate Hull Nurseries Ltd, Hull Road, Keyingham, Hull, East Yorkshire, HU12 9ST.

For the purpose of the of the Data Protection Legislation and this notice, we are the ‘data controller’. This means that we are responsible for deciding how we hold and use personal data about you. We are required under the Data Protection Legislation to notify you of the information contained in this privacy notice.

We have appointed a Data Protection Officer. Our Data Protection Officer is out Data Protection Point of Contact and is responsible for assisting with enquiries in relation to this privacy notice or our treatment of your personal data. Should you wish to contact our Data Protection Point of Contact, you can do so using the contact details noted at paragraph 13 (Contact Us), below.

We will comply with the data protection law which says that the personal information we hold about you must be:

  • Used lawfully, fairly and in a transparent way

  • Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes

  • Relevant to the purposes we have told you about and limited only to those purposes

  • Accurate and kept up to date

  • Kept only as long as necessary for the purposes we have told you about

  • Kept securely

HOW WE MAY COLLECT YOUR PERSONAL DATA

We obtain personal data about you, for example, when:

You are applying (or have applied) for a job with us. We may collect personal information about job applicants through the application and recruitment process directly from job applicants. We may collect additional information from third parties including your former employers, credit reference agencies or other background check agencies.

You are (or have been) one of our customers. We will collect personal information about customers through direct interactions. You may give us your personal information by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you use/buy (or consider using/buying) our products or services, request marketing to be sent to you, or provide us with feedback.

You are (or have been) one of our suppliers, contractors or trading partners. We will collect personal information about suppliers and trading partners through direct interactions. You may give us your personal information by corresponding with us by post, phone, email or otherwise.

You use (or have used) our website. You may give us your contact details by filling in any of our online forms, or by corresponding with us by post, phone, email or otherwise. As you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies. Please see our cookie policy on our website for further details.

We may receive personal data about you from third parties and/or publicly available (for example, from Companies House and the Electoral Register).

THE KIND OF INFORMATION WE HOLD ABOUT YOU

The information we hold about you may include, but is not limited to, the following:

If you are applying (or have applied) for a job with us:

  • Personal contact details such as name, title, addresses, telephone numbers, and personal email addresses

  • Date of birth

  • Gender

  • Referee information such as name, title, telephone number, occupation, organisation, and address

  • Recruitment information (including copies of right to work documentation, references and other information included in a CV or cover letter or as part of the application process)

  • Employment records (including job titles, work history, working hours, training records and professional memberships)

  • Compensation history

  • We may also collect, store and use the following “special categories” of more sensitive personal information

    • Information about your race or ethnicity

    • Information about your health, including any medical condition, health and sickness records

    • Information about criminal convictions and offences

If you are (or have been) one of our customers:

  • Personal contact details such as name, title, address, telephone number, email address, fax number, bank account details, billing address, and delivery address

  • Details about payments from you and other details of products and services you have purchased from us

  • Your communication and marketing preferences

  • Your interests, preferences, and any feedback

  • Your correspondence, contracts and communications with us

If you are (or have been) one of our suppliers, contractors (including engineers) or trading partners:

  • Personal contact details such as name, title, address, telephone number, email address, fax number, bank account details, billing address, and delivery address.

  • For engineers:

    • Public liability insurance details

    • Gas safety number

    • Previous experience and training information

  • Details about products and services we have purchased from you

  • Bank account details, and details about payments to you

  • Your correspondence, contracts and communications with us

If you use (or have used) our website:

  • Personal contact details such as name, address, telephone number, and email address

  • Technical data including internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website

  • Usage data including information about how you use our website.

The lists above are not exhaustive and, in specific instances, we may need to collect additional data for the purposes set out in this Policy. We may also collect personal data from third parties who have your consent to pass your details to us, or from publicly available sources.

HOW WE USE PERSONAL DATA WE HOLD ABOUT YOU

We may process your personal data or purposes necessary for the performance of our contract with you and to comply with our legal obligations.

We may process your personal data for the purposes necessary for the performance of our contract with our clients. This may include processing your personal data where you are an employee, subcontractor, supplier or customer of our client.

We may process your personal data for the purposes of our own legitimate interests provided that those interests do not override any of your own interests, rights and freedoms which require the protection of personal data. This includes processing for marketing, business development, statistical and management purposes.

We may process your personal data for certain additional purposes with your consent and in these limited circumstances where your consent is required for the processing of your personal data then you have the right to withdraw your consent to processing for such specific purposes.

Please note that we may process your personal data for more than one lawful basis depending on the specific purposes for which we are using your data.

Situations in which we will use your personal data

We may use your personal data in order to:

If you are applying (or have applied) for a job with us:

  • Assessing your skills, qualifications, and suitability for the work

  • Carrying out background and reference checks, where applicable

  • Communicating with you about the recruitment process

  • Keep records relating to our hiring processes

  • Making a decision about your recruitment or appointment

  • Determining the terms on which you may work for us

  • Complying with legal or regulatory requirements

If you are (or have been) one of our customers:

  • Taking preparatory steps before entering into a contract with you, such as providing you with a quote

  • Administering the contract, we have entered into with you

  • To conduct a credit record check

  • To process and deliver your order including:

    • Managing payments, fees and charges; and

    • Collecting and recovering money owed to us

  • To manage our relationship with you including:

    • Notifying you about changes to our terms of business or privacy policy; and

    • Asking you for feedback

  • To provide you with our aftersales service, including forwarding your details to a suitable contractor/third party

If you are (or have been) one of our suppliers, contractors (including engineers) or trading partners:

  • Taking preparatory steps before entering into a contract with you

  • Administering the contract, we have entered into with you

  • To manage payments to you

  • To manage our relationship with you including notifying you about changes to our terms or privacy policy

  • To provide your contact details to our customers in the course of providing goods and services to our customers

If you use (or have used) our website:

  • To administer and protect our business and our website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

  • To use data analytics to improve our website, products/services, marketing, customer relationships and experiences.

Some of the above grounds for processing will overlap and there may be several grounds which justify our use of your personal information.

In some circumstances we may anonymise or pseudonymise the personal data so that it can be no longer be associated with you, in which case we may use it without further notice to you.

If you refuse to provide us with certain information when requested, we may not be able to perform the contact we have entered into with you (for example, to provide goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time. Alternatively, we may be unable to comply with our legal or regulatory obligations.

We may also process your personal data without your knowledge or consent, in accordance with this notice, where we are legally required or permitted to do so.

Data retention

We will only retain your personal data for as long as it necessary to fulfil the purposes for which it is collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When assessing what retention period is appropriate for your personal data, we take into consideration:

  • The requirement of our business and the services provided;

  • Any statutory or legal obligations;

  • The purposes for which we originally collected the personal data;

  • The lawful grounds on which we based our processing;

  • The types of personal data we have collected;

  • The amount and categories of your personal data; and

  • Whether the purpose of the processing could reasonably be fulfilled by other means.

Change of purpose

Where we need to use your personal data for another reason, other that for the purpose for which we collected it, we will only use your personal data where that reason is compatible with the original purpose.

Should it be necessary to use your personal data for a new purpose, we will notify you and communicate the legal basis which allows us to do so before starting any new processing.

Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

DATA SHARING

Why might you share my data with third parties?

We will share your personal data with third parties where we are required to by law, where it is necessary to administer the relationship between us or where we have another legitimate interest in doing so.

Which third-party service providers process my personal data?

“Third parties” include third-party service providers and other entities within our group. The following activities are carried out by third-party service providers: IT and cloud services, professional advisory services, marketing services and banking services.

All our third-party service providers are required to take commercially reasonable and appropriate security measures to protect your personal data in line with our policies. We only permit our third-part service providers to process your personal data for specified purposes and in accordance with our instructions.

What about other third parties?

We may share your personal data with other third parties, for example in the context of the possible sale or restructuring of the business. We may also need to share your personal data with a regulator or to otherwise comply with the law.

We may share your personal data with third parties to fulfil our obligations to you or where you might reasonably expect us to do so given the nature of your relationship with us (for example passing details of engineers on to customers or potential customers).

TRANSFERRING PERSONAL DATA OUTSIDE THE EUROPEAN ECONOMIC AREA (EEA)

We will not transfer the personal data we collect about you outside the EEA unless you specifically request us to do so.

DATA SECURITY

We have put in place commercially reasonable and appropriate security measures protect the security of your information - to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third partied who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of security and confidentiality.

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

RIGHTS OF ACCESS, CORRECTION, ERASURE, AND RESTRICTION

Your duty to inform us of changes

It is important that the personal data we hold about you is accurate and current. Should your personal information change, please notify us of any changed of which we need to be made aware by contacting us, using the contact details below.

Your rights in connection with personal data

Under certain circumstances, by law you have the right to:

  • Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive details of the personal data we hold about you and to check that we are processing it lawfully

  • Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected

  • Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below)

  • Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this basis. You also have the right to object where we are processing your personal information for direct marketing purposes

  • Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it

  • Request the transfer of your personal data to you or another data controller if the processing is based on consent, carried out by automated means and this is technically feasible

  • Right to withdraw consent where we are relying on consent to process your personal data.

If you want to exercise any of the above rights, please contact our data protection point of contact in writing, mark@premierplant.co.uk

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

RIGHT TO WITHDRAW CONSENT

In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal data for a specific purpose (for example, in relation to direct marketing); you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please email our data protection point of contact, mark@premierplant.co.uk Once we have received notification that you have withdrawn your consent, we will no longer process your personal data for the purpose or purposes you originally agreed to, unless with have another legitimate basis for doing so in law.

CHANGES TO THIS NOTICE

Any changes we may make to our privacy notice in the future will be updated on our website. This privacy notice was last updated on 27 August 2019. We may also notify you in other ways from time to time about the processing of your personal information.

COOKIE POLICY

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly. For more information about the cookies we use, please see the policy on our website.

CONTACT US

If you have any questions regarding this notice or if you would like to speak to us about the manner in which we process your personal data, please email our Data Protection Point of Contact, mark@premierplant.co.uk or telephone our Data Protection Officer on 01964 622564

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues, at any time. The ICO’s contact details are as follows:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 0303 123 1113 (local rate) or 01625 545 745

Website: https://ico.org.uk/concerns